Privacy Policy – Confidante Property Management

Effective Date: May 29, 2025

At Confidante Property Management, your privacy is important to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a booking through https://confidantepm.holidayfuture.com.

🔹 Consent

By using our website, you consent to this Privacy Policy and agree to its terms.

🔹 Information We Collect

When you interact with our site, we may collect:

  • Full name
  • Email address
  • Phone number
  • Payment and billing details
  • Booking details (check-in/check-out dates, preferences, etc.)
  • IP address, browser type, device information, and cookies
  • Any messages or attachments you send to us

🔹 How We Use Your Information

We use the information we collect to:

  • Process and manage reservations
  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our services
  • Communicate with you before, during, and after your stay
  • Send booking confirmations and service-related updates
  • Provide customer service and respond to inquiries
  • Prevent fraud and ensure guest safety
  • Send marketing and promotional materials (only with your opt-in consent)
  • Comply with legal and regulatory obligations

🔹 Log Files

Confidante Property Management follows standard procedures for using log files. These files log visitors when they access the site. This includes:

  • IP addresses
  • Browser type
  • Internet Service Provider (ISP)
  • Date and time stamps
  • Referring/exit pages
  • Click activity

This data is not linked to any personally identifiable information. It is used for analyzing trends, administering the website, and gathering demographic insights.

🔹 Cookies and Web Beacons

  • We use cookies to:
  • Store user preferences
  • Track page visits
  • Optimize website content based on browser and device behavior

You can choose to disable cookies via your browser settings. However, some parts of the website may not function properly without them.

🔹 CCPA Privacy Rights (California Users)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

  • Request disclosure of categories and specific personal data collected
  • Request deletion of personal data collected
  • Request that we do not sell your personal data

To exercise your rights, please contact us. We will respond within one month.

🔹 GDPR Data Protection Rights (EU/EEA Users)

If you are a resident of the EU or EEA, you are entitled to:

  • Access – Request copies of your personal data
  • Rectification – Correct incomplete or inaccurate information
  • Erasure – Request deletion of your personal data (under certain conditions)
  • Restrict Processing – Request limits on how we use your data
  • Object to Processing – Object to data usage (under certain conditions)
  • Data Portability – Request data transfer to another organization

To exercise any of these rights, please contact us. We will respond within one month.

🔹 Children's Privacy

We are committed to protecting children’s privacy online. We do not knowingly collect personal information from children under the age of 21.

If you believe your child has provided personal data on our site, please contact us immediately. We will take prompt action to remove such information from our records.

🔹 Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly.

🔹 Contact Us

If you have any questions or requests related to this Privacy Policy, you may contact:

Confidante Property Management

📧 Email: [admin@confidantepm.com]

🌐 Website: https://confidantepm.holidayfuture.com